A New Digital Banking Experience Is Coming A refreshed Online and Mobile Banking homepage is on the way, with a cleaner layout and easier access to the tools and information you use most.
What’s Changing?
In early November, Online and Mobile Banking will be updated with a fresh new look that makes managing your finances simpler and easier to navigate. While your accounts and banking services will remain the same, some information and tools may be located in different areas.
- A refreshed homepage: A cleaner, updated design when you sign in.
- Easier access to common tools: Frequently used features may be easier to find.
- Helpful information in one place: Account details, updates, and useful resources may appear directly on your homepage.
- A more consistent experience: Enjoy a similar look and feel across Online and Mobile Banking.
What’s Staying the Same.
Account Numbers
All account numbers remain unchanged.
Debit & Credit Cards
Your cards will continue to work normally.
Direct Deposits
Payroll, pension, and Social Security deposits are unaffected.
Loan Payment Due Dates
All payment schedules remain the same.
Automatic Transfers
Existing scheduled and recurring transfers will continue as usual. No action is required.
A New Look, With the Same Trusted Experience
The trusted banking experience you know, with a refreshed look
What You Need to Know
NO ACTION NEEDED
Your accounts and banking information will remain available as usual. No re-enrollment is required.
Keep Your Info Updated.
Make sure your phone number, email address, and mailing address are current, so you don’t miss important updates
Watch for Updates
We’ll share more details and helpful guidance as we get closer to launch.
REMINDER: ACNB Bank will never contact you by phone, text, or email to ask for your account number, debit card PIN, online banking password, one-time security code, or other sensitive account information. If you receive a suspicious message claiming to be from ACNB Bank, do not respond or click any links. Learn how to recognize scams and protect yourself by visiting our Fraud Prevention page.
Got Questions?
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Will I need to re-enroll?
No. You will continue using your existing Online and Mobile Banking enrollment and sign-in credentials. No action is required.
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Will my username or password change?
No. You can continue using your existing username and password to sign in.
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Can I reset my password on my own?
Yes! Just click “Forgot Password” on either the online or mobile banking login screen.
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Will my transaction history and eStatements still be available?
Yes. Your transaction history, loan information, balances, and eStatements will remain available.
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Will the Mobile Banking app change?
The look and navigation may be refreshed, but you will continue to access your accounts and banking tools through Mobile Banking as you do today.
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What if I need help after the update?
Our team will be available to help. Please call 1-888-334-2262 to contact a dedicated staff member that will be able to assist you. Additional resources and guidance will also be provided as the refreshed experience becomes available.
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Will I need to update my account preferences after the update?
Yes. If you previously hid accounts, you will need to review your account list and unfavorite any accounts you do not want displayed on your dashboard.
Get the most out of your experience with Mobile Banking
Download for Apple Devices
Go to the Apple Store to download our Mobile App for your Apple device!
Download for Android
Go to the Google Store to download the ACNB Mobile Banking App for your android device!
GET HELP!
Need assistance with downloading the app?
Call our Customer Contact Center at:
1.888.334.2262